Q. What is the difference between web design and web development?

Usually, Web design involves the creation of the ‘look’ of your web site. A web design service provides the visual appearance of your web site, including the layout and structure of your information. A professionally designed web site will create the right image for your business and ensure that visitors can find the information they need easily. With a stylish design and carefully planned navigation system and structure, your web site will create a good impression and encourage your visitors to return frequently.

Web development refers to the creation of the functional aspects of your web site – its hyperlinks, review pages etc.

Q. Do you provide both design and development?

At the moment, we provide only Web design services. So you will still have to find developers to complete back-end part of your website. But if needed, we can recommend you some reliable web development companies or freelancers.

Q. Why do I need a website?

For many people, this is an important question. If you’re not sure why your business needs a professionally developed web site, allow us to enlighten you:

  • A professional web site will attract new clients and allow you to win new business. We always develop sites that take the needs of new customers into account, so you can be sure your web site will be interesting and appealing to your target audience. And most importantly, your site will be easy for everyone to use. That is our main rule.
  • Your web site, like any other type of advertising and marketing communication, boosts your company’s profile and helps promote your brand. It is the ‘face’ of your company online and so has to welcome visitors and make a favourable impression. Your clients associate the quality of your products and services with the quality of your advertising, which is why it is better to entrust your web site development to professionals.
  • Your web site allows you to sell directly to a wide range of customers. Once your site is ‘live’ on the Internet, it can be accessed by anyone, meaning that you can widen your target audience and find new customers in markets you have not yet explored.
  • You can communicate directly with customers through your web site. Special offers, features, and general company information can all be promoted online through your web site.

Q. Why are your services expensive? I saw cheaper prices at another studio.

First of all don’t consider our charges as a cost. When you hire our services, you are making an investment in your future – our web site design and development will help your company to attract new clients, increase its popularity and generate greater profits. So you have to ask yourself, for such an important investment, do you really want the cheapest solution?

If your web site is to fulfil its potential, it needs the attention of highly experienced and talented web designers and developers. Such skilled professionals are in high demand and do not come cheap. But we’re sure that once you have invested in a KAVOON web site designed for you, you’ll be proud to say to your defeated customers: “Yes, my web site cost a little more than I expected, but it was worth every cent.”

Q. Why should I prefer your company?

Of course, we believe we’re the best at what we do. But don’t take our word for it – read our clients’ feedback . Or if you prefer, contact them directly and ask them how about their experience with KAVOON. We’re sure you’ll be impressed by our ever-expanding list of delighted clients.

By the way, we work with international companies as well as domestic companies, so you will find that the Russian version of our web site has different testimonials to those on the English version. Whether you are based in Ukraine or abroad, you can rely on KAVOON to bring some fresh Ukrainian flavour to your concept.

Q. How many updates/changes will I be allowed before you consider the design complete?

As long as you don’t ask for a complete rebuild of your web site design, we can offer you 3 revisions. Simply provide us with a list of changes and we’ll implement them for you.

Q. What are your payment terms?

Our standard payment terms require 50% up front but you always can discuss your individual payment schedule with our manager.

Q. Do you use templates in your work?

We create all of our designs from scratch. This is because every design pays special attention to the web site’s target audience, industry trends, and business image, as well as your own requirements and wishes. As every aspect of the design is very much tailored specifically for your business, we cannot use templates. However, we have, on occasion, supplied templates for some customers who have specifically requested them.

Q. Do you provide hosting services?

We don’t provide customers with hosting. Usually, hosting services are rendered by Internet providers or by special companies, not by web design and development studios. But if you need help and advice with your hosting, we can look into the situation for you and find a suitable hosting company and plan.